Tell me this: if you were, for example, a secretary in the Glorious NHS, and you were booking a registrar-only* clinic, would you:
(a) book patients at regular intervals over the course of the morning; or
(b) book 21 patients between 10 am and 11.15 am, four or five patients in each 15-min booking slot?
See, those among you who give a shit might go for option (a). The real NHS secretary will go for (b). I’d have been ripping if she wasn’t so bloody nice. Must have been some kind of a brain fart she was having that day. Anyway, I was alone, it was a childrens’ clinic, and I was seeing the 10.45s at 11.50, with much apologising. Just as well that most people are nice. I read in a magazine a couple of years ago, that if attending for an appointment, allow half a day and bring a good book. I was rather irritated, but it’s right. Everybody gets cross, every time you step out of the consulting room, thirty heads swivel and thirty pairs of baleful eyes bore holes through you. People genuinely think we don’t care that they have to wait, when, in fact, we hate keeping people sitting around in overheated waiting rooms. And not just because it makes them cranky, either. It’s not much fun trying to see people in under four minutes. I happen to care that people get seen, sorted and are happy with the explanations. Call me an old sentimental idealist, if you like.
Anyway. I have a bloody interview on Monday, the RITA. Record of Intraining Assessment, an annual roasting by the senior Consultants and the Postgraduate Dean (who happens not to like surgeons, and we don’t like him much either. Think love-hate without any love.). I’ve got to have my surgical logbook up to date, which it is in a manner of speaking, in that all the sticky labels of all the patients I’ve operated on are gummed into a wee notebook. Of course, though, it has to be inputted to the computerised logbook, which is as much fun as giving birth without any anaesthetic, whilst simultaneously being slapped around the face with a wet fish (I’m guessing. My Obs & Gynae placement as a medical student was harrowing. Who knew that new babies were so ugly?). I’ve also got to compile some portfolio crap about all the wonderful things that I am and do and think. To put the tin bloody headgear on it, I have another meeting on Monday morning, which is going to be the rat’s ass preamble to the B*a*t*rd of All Meetings on the 24th. I love my job. Really.
Meanwhile, back at the ranch, Batman’s been making sterling efforts to ice-pick through the hard, cold exterior. How could my knees not go weak for a man who says, “I was out with X last night. He’s a real geek. You’d have loved him.” Also, during a rather romantic phonecall, Batman managed to talk about mobile phone interfaces and computer code. He’s dead smart and when he talks geek, he knows I am powerless to resist.
* All new referrals are supposed to be seen by a consultant. When consultant is off, the new patients are supposed to be cut from the clinic, leaving only reviews. Registrars, who are allegedly training to be surgeons, see the review patients, because seeing reviews who have already had surgery and are now healed, or who got better all by themselves, is so f*cking educational. One learns so much seeing people who are better than one would if one got to sit in with the consultant and see the new, undiagnosed and interesting patients. Sarcastic, moi? Perish ze thought.